Fannon’s attention to detail provided steps taken to discover or diagnose issues. Always on time, as time permits, and flexible with scheduling. Calls ahead if arriving early or running late. Double-check before moving to the next job. Very pleased with the professionalism and knowledge.
This was the second company I contacted. When I looked up the reviews on Henshaw after the lack of communication, I saw a few people recommend this company. I had a great experience and they fixed my AC in less than an hour and came when they said they would and got me in fast. The other company let me go over a week in the summer without AC. I’m so glad I saw the recommendations for this company!!
After having repeated issues with our AC and a different HVAC service company out 3 times with no fix, Fannon and Sons was the solution. They were super knowledgeable, and professional, and went out of their way to make sure the AC units were working properly. They are my new “Go to” service and I’ll be using them for scheduled maintenance as well. Call them you will satisfy!!! Thanks, Chris
Very prompt and professional. Did not try to sell a new unit. Serviced my unit and gave advice on how to keep it running efficiently. Will definitely use it again and tell my friends.
Excellent experience. I was quoted a visit between 11 and 3 to have my AC system fixed and they were on time and gone with cold air blowing again by 12. I got a great explanation of the problem and the solution and a perfectly smooth visit with no issues or hiccups.
The response with them was quick when my ac system went out in 90-plus-degree weather. They were professional and kind. Would definitely recommend it.
Chris and Caryn were so helpful! Chris identified an airflow issue with the main trunk of our ductwork for our upstairs unit. Our new system has significantly more airflow throughout our upstairs now. They installed the same 2.5-ton AC But reworked a 27-year-old main trunk coming off the system. It allowed for much more efficient airflow. They had the best pricing and were even willing to get the financing going for us. Highly recommend this family business! Thank you, Fannon and Son, for your help!
Great customer service, on time, cleaned up all work areas, fair price, we stapled their card next to our HVAC unit in case we need their service again. Definitely recommend them.
Can’t say enough good things about Chris and his family owned and operated company, Fannen and Sons. We hired him to do the annual maintenance check of our HVAC….. system. He was friendly, polite, professional and very good at explaining his findings. We would hire him again in a minute!
Fannon & Sons responded in a timely manner, were very professional, and friendly to work with. They completed the job and were hassle free and upfront the whole time